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Exploring the Future of Franchising with Darryn McAuliffe of FRANdata

Joel Kleber and Darryn McAuliffe

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Joel Kleber and Darryn McAuliffe

In a recent interview, Darryn McAuliffe, the head of FRANdata, shared his insights on the franchising industry in Australia. FRANdata is a leading provider of ratings, research, and reporting on the franchise sector, offering an independent view of the quality of various brands.

McAuliffe’s optimism about the franchise sector, even amidst challenging economic times, is infectious. He highlighted the resilience of the sector, particularly during the COVID-19 period, where strong brands provided exceptional support to their franchises.

Here are some key takeaways from the interview:

  • The franchise sector remains positive, with many businesses built on hope and success.
  • Lenders have had a good experience with the franchise sector, especially with strong brands that have supported their franchises well during challenging times.
  • Current trends in franchising include responding to consumer demand, investing in technology and innovation, and catering to people’s concerns about wellness and leisure time.
  • Brands looking to get independently rated by FRANdata undergo a thorough process that includes providing a lot of information and participating in interviews. The outcome is an objective rating that helps promote and expose the brand.
  • McAuliffe expressed admiration for the Jim’s Group brand, noting its size, longevity, and values.

The franchising industry is a dynamic and evolving sector, and McAuliffe’s insights provide a valuable perspective for anyone interested in franchising. Whether you’re a potential franchisee, a lender, or just interested in the business world, understanding the trends and outlook of the franchising industry can be incredibly beneficial.

What 3 questions to ask before investing with a franchise brand?

Darryn McAuliffe Shares His 3 Tips
  1. Independent Research or Ratings: Ask the franchise system if they’ve had any independent research or ratings done to understand their business better.
  2. Relationships with External Stakeholders: Inquire about their relationships with external stakeholders and how they invest in those relationships.
  3. Access to Existing Franchisees: Request access to their existing franchisees to gauge their satisfaction with the system and to see if the franchisor has delivered on its promises.

In addition to these points, McAuliffe also mentions a red flag to watch out for when considering a franchise brand: a lack of willingness to provide information or access to existing franchisees early on.

What does FRANdata think of Jim’s Group?

As you can hear from the above, Darryn has great admiration from what he sees from us online which is a direct result of our transparent content strategy where we leave nothing hidden, so that prospects can know everything about us before investing.

To learn more about FRANdata visit https://www.frandata.com/

About the Author

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Joel Kleber is the award-winning marketer and Chief Marketing Officer driving the modern growth story of Jim’s Group, Australia’s largest franchise network with over 5,500 franchisees.

His transformative impact on the brand’s digital marketing and franchise recruitment was recognised when he was named the 2024 Franchise Executive of the Year. Jim’s Group founder Jim Penman has credited Joel as “the single biggest reason for their growth in recent years.”

Specialising in content, video, and the implementation of advanced AI systems, Joel has architected the marketing strategies that support growth across more than 50 service divisions. As a leader in audio branding, he is the creator and host of several influential podcasts, including The Jim’s Podcast, More Than Just Mowing for Jim’s Mowing, The Lived Experience Podcast, and his industry-focused show, The Franchise Marketer Podcast.

Based in Melbourne, Joel’s marketing philosophy is rooted in authenticity. He is passionate about growing brands by amplifying the genuine stories of their people, turning franchisees into advocates and customers into a loyal community.


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